Privacy Policy

Protecting your information with transparency, security, and professionalism.

Overview

Integrity Transportation Logistics Inc values the privacy and security of every client, partner, and visitor who interacts with our website and transportation services. This Privacy Policy explains how we collect, use, protect, and disclose information provided through our website, communication channels, and transportation operations. We are committed to maintaining the confidentiality of all personal and business information while delivering dependable logistics and transportation services across Canada and the United States.

By accessing this website or using our services, you consent to the practices described within this Privacy Policy. We encourage all visitors and customers to review this policy carefully to understand how information is managed and protected by Integrity Transportation Logistics Inc.

Information We Collect

Integrity Transportation Logistics Inc may collect personal and business information when users interact with our website, request transportation services, submit quote requests, or communicate with our team directly.

The information collected may include:

- Full name
- Company name
- Email address
- Telephone number
- Shipping details
- Freight information
- Pickup and delivery locations
- Billing information
- IP address and browser data
- Website usage analytics

We only collect information necessary to provide transportation services, improve customer experience, and maintain communication regarding shipments and logistics operations.

How We Use Information

The information collected through our website and communication channels may be used for the following purposes:

- Providing transportation and logistics services
- Processing quote requests
- Coordinating freight deliveries
- Communicating shipment updates
- Responding to customer inquiries
- Improving website functionality
- Enhancing customer support
- Maintaining operational security
- Complying with legal obligations

Integrity Transportation Logistics Inc uses collected information responsibly and only for legitimate business purposes related to transportation and logistics operations.

Website Analytics and Cookies

Our website may use cookies and analytics technologies to improve website performance and user experience. Cookies help us understand visitor behavior, monitor website traffic, and optimize content for users searching for transportation and logistics services in Ontario, Canada, and throughout North America.

Information collected through cookies may include:

- Browser type
- Device information
- Geographic location
- Pages visited
- Time spent on the website
- Referral sources

Users may disable cookies through their browser settings; however, some website features may not function properly if cookies are disabled.

Information Sharing and Disclosure

Integrity Transportation Logistics Inc does not sell, rent, or trade personal information to third parties. Information may only be shared when necessary to complete transportation services or comply with legal requirements.

Information may be shared with:

- Shipping partners
- Customs and border agencies
- Payment processors
- Technology service providers
- Regulatory authorities when legally required

All third-party providers are expected to maintain confidentiality and protect customer information in accordance with applicable privacy laws.

Data Security

We take reasonable administrative, technical, and physical precautions to protect personal and business information from unauthorized access, misuse, loss, or disclosure.

Security measures may include:

- Secure servers and hosting
- Encrypted communications
- Restricted data access
- Internal confidentiality procedures
- Regular system monitoring

Although we strive to maintain secure systems, no method of electronic transmission or online storage can be guaranteed completely secure. Users provide information at their own discretion and risk.

Third Party Links

This website may contain links to third-party websites for informational purposes. Integrity Transportation Logistics Inc is not responsible for the content, privacy policies, or practices of external websites.

Users are encouraged to review the privacy policies of third-party websites before providing personal information.

Email Communications

By contacting Integrity Transportation Logistics Inc or submitting forms through our website, users may receive communications related to transportation services, shipment updates, quotes, or customer support.

Users may request removal from non-essential communications at any time by contacting our team directly.

Retention of Information

We retain personal and business information only as long as necessary to fulfill operational, legal, and contractual obligations.

Transportation records, invoices, shipping documents, and related communications may be retained for compliance, accounting, and operational purposes.

Children’s Privacy

Integrity Transportation Logistics Inc does not knowingly collect information from individuals under the age of 18. Our website and services are intended for business and commercial use.

If we become aware that information has been collected from a minor without proper consent, appropriate steps will be taken to remove the information.

Compliance With Canadian Privacy Laws

Integrity Transportation Logistics Inc complies with applicable Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Users located in Canada have the right to:

- Request access to personal information
- Request corrections to inaccurate information
- Withdraw consent where applicable
- Inquire about information handling practices

Requests regarding personal information may be submitted directly through our contact channels.

Changes to This Privacy Policy

Integrity Transportation Logistics Inc reserves the right to update or modify this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting to this website. Continued use of the website and services following updates indicates acceptance of the revised policy.

Contact Information

For questions regarding this Privacy Policy or information handling practices, please contact:

Integrity Transportation Logistics Inc
Ontario, Canada
Phone: +1 (519) 281-4417 
Email: info@integritytl.ca