Terms and Conditions

Clear policies designed to support dependable transportation and logistics operations. 

Overview

These Terms and Conditions govern the use of the Integrity Transportation Logistics Inc website and transportation services. By accessing this website or engaging our logistics and freight services, users agree to comply with all applicable terms outlined below.

Integrity Transportation Logistics Inc provides transportation and logistics solutions across Canada and the United States, including intermodal drayage, refrigerated freight, dry freight transportation, and air freight services. These Terms and Conditions are intended to establish clear expectations, operational standards, and legal responsibilities for all parties involved.

Acceptance of Terms

By using this website or requesting transportation services from Integrity Transportation Logistics Inc, users acknowledge that they have read, understood, and agreed to these Terms and Conditions.

If users do not agree with any part of these terms, they should discontinue use of the website and services immediately.

Transportation Services

Integrity Transportation Logistics Inc provides freight transportation and logistics coordination services for commercial clients throughout Canada and the United States.

Services may include:

- Intermodal drayage
- Refrigerated freight transportation
- Dry freight transportation
- Air freight delivery
- Cross-border logistics coordination
- Freight management services

All transportation services are subject to availability, scheduling, operational limitations, and applicable transportation laws.

Freight Responsibilities

Customers are responsible for ensuring all freight information provided is accurate and complete.

This includes:

- Correct shipment details
- Accurate pickup and delivery locations
- Weight and dimensions
- Temperature requirements
- Customs documentation
- Hazard declarations where applicable

Integrity Transportation Logistics Inc is not responsible for delays, damages, or additional costs resulting from inaccurate shipment information provided by customers.

Shipment Scheduling and Delivery

Estimated delivery times are provided for informational purposes only and are not guaranteed unless otherwise agreed in writing.

Delivery schedules may be affected by:

- Weather conditions
- Traffic delays
- Border inspections
- Mechanical issues
- Port congestion
- Customs clearance
- Regulatory requirements
- Unforeseen operational circumstances

Integrity Transportation Logistics Inc will make reasonable efforts to communicate delays and maintain efficient transportation operations.

Refrigerated Freight Requirements

Customers shipping refrigerated or temperature-sensitive freight must clearly communicate required temperature settings and handling instructions before shipment pickup.

Integrity Transportation Logistics Inc is not liable for damages resulting from:

- Incorrect temperature instructions
- Improper packaging
- Product defects
- Delays outside operational control
- Incomplete shipment documentation

Customers are responsible for ensuring products are packaged appropriately for transportation.

Refrigerated Freight Requirements

Customers shipping refrigerated or temperature-sensitive freight must clearly communicate required temperature settings and handling instructions before shipment pickup.

Integrity Transportation Logistics Inc is not liable for damages resulting from:

- Incorrect temperature instructions
- Improper packaging
- Product defects
- Delays outside operational control
- Incomplete shipment documentation

Customers are responsible for ensuring products are packaged appropriately for transportation.

Payment Terms

Payment terms are subject to agreements established between Integrity Transportation Logistics Inc and the customer.

Invoices may include:

- Freight transportation charges
- Fuel surcharges
- Additional handling fees
- Border and customs fees
- Storage charges
- Accessorial service fees

Late payments may result in service interruptions, finance charges, or collection procedures where permitted by law.

Limitation of Liability

Integrity Transportation Logistics Inc shall not be liable for indirect, incidental, special, or consequential damages arising from the use of transportation services or website content.

Liability may be limited in cases involving:

- Delayed deliveries
- Product spoilage
- Operational interruptions
- Loss of business revenue
- Mechanical breakdowns
- Force majeure events

Customers are encouraged to obtain appropriate cargo insurance coverage where necessary.

Force Majeure

Integrity Transportation Logistics Inc shall not be held responsible for delays or failures resulting from circumstances beyond reasonable control, including:

- Natural disasters
- Severe weather
- Labor disputes
- Government actions
- Border closures
- Pandemics
- Supply chain disruptions
- Transportation infrastructure failures

Operations affected by force majeure events may experience unavoidable delays or interruptions.

Website Use

Users agree to use this website lawfully and responsibly.

Users may not:

- Attempt unauthorized access to systems
- Submit false or misleading information
- Disrupt website functionality
- Copy website content without permission
- Use the website for unlawful purposes

Integrity Transportation Logistics Inc reserves the right to restrict or terminate website access for violations of these terms.

Intellectual Property

All website content, branding, graphics, logos, text, and design elements are the property of Integrity Transportation Logistics Inc unless otherwise stated.

Unauthorized reproduction, distribution, or modification of website content is prohibited without written consent.

Third Party Services

This website may reference or link to third-party services or external websites. Integrity Transportation Logistics Inc is not responsible for the accuracy, content, or practices of third-party providers.

Users interact with third-party websites and services at their own risk.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Ontario, Canada.

Any disputes arising from website use or transportation services shall be subject to the jurisdiction of the courts located in Ontario, Canada.

Changes to Terms and Conditions

Integrity Transportation Logistics Inc reserves the right to modify these Terms and Conditions at any time without prior notice.

Updated terms become effective immediately upon publication to the website. Continued use of the website or services indicates acceptance of revised terms.

Contact Information

For questions regarding these Terms and Conditions, please contact:

Integrity Transportation Logistics Inc
Ontario, Canada

Phone: +1 (519) 281-4417
Email: info@integritytl.ca